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SmartRemote support

Our AI assistant, powered by Beyond-AI technology, is available 24/7 to help with any SmartRemote question: client and host setup, web console management, plan purchase and renewal, access rules, device inventory and much more.

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SmartRemote AI Assistant

Hi! I'm the SmartRemote AI assistant. I can help you with the client, the host, the admin web console, plan purchase or renewal, and any other product question. How can I help you?

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What you can ask

Client and Host

Installation, setup and use of SmartRemote and SmartRemoteGuest on Windows, macOS, Linux and Android.

Web Console

Dashboard, user and device management, software inventory, time-based access rules, logs and email notifications.

Plans and Payments

Subscription purchase and renewal, tenant management, billing data, guest token and initial setup.